STRATEGIC PLAN
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In 2023 a group of staff, trustees, patrons, community members, and experts came together to discuss the future of the Bolton Public Library.
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Here's what we came up with:

MISSION STATEMENT 

The Bolton Public Library helps enrich patrons’ lives by providing opportunities and
resources for personal growth, life-long learning, and community engagement.


VISION STATEMENT

The Bolton Public Library will be a vibrant library of experiences and resources that is
welcoming, trusted, and accessible to all.


STRATEGIC PRIORITIES

1. People & Place: Create a welcoming, accessible, and safe place for all.
2. Collections & Programs: Provide opportunities for learning, literacy, and enrichment to meet the diverse needs of patrons.
3. Awareness: Establish consistent, centralized, and coordinated communication strategy.
4. Outreach: Increase engagement by building stronger and more varied community partnerships.

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GOALS

​People & Place
The library will be a welcoming, safe, and accessible place for patrons for learning, gathering, browsing, working, studying and engaging with others.

Physical Building & Grounds

• Evaluate current and future use of existing indoor and outdoor spaces in partnership with our patrons.
• Support and practice environmentally sustainable behaviors where appropriate.
• Evaluate the building to improve accessibility.
• Use data to assess open hours and service models to better meet the needs of residents.
• Create an ongoing maintenance plan.
• Engage all available funding sources for help.

Digital and Online Presence

• Evaluate website and library social media sites based on usability, best practices, and accessibility standards.
• Provide staff training on basic marketing skills, such as word choice, style, and consistency of brand.
• Cultivate consistent staff competence in all available print and digital information sources.

Services, Collections & Programs
The Library will design and provide services, collections, and programs that are responsive to patron interests and needs.

• Seek new ways to leverage available development tools related to collection development.
• Investigate new items to include in our Library of Things.
• Evaluate services, especially emerging technology, to provide exceptional patron interaction.

• Continue to provide programs that meet the needs and interests of the community offering educational, recreational, and cultural opportunities.

Awareness
The library will create a comprehensive marketing and public relations plan to raise the profile of the library in the community.

• Establish a communication strategy for press releases, library website, social media postings, flyers, online calendars, etc.
• Coordinate with other town departments and organizations to reach wider audiences.
• Increase awareness of the library's services, programs, and collection through print and online channels.
• Explore outside resources that may be available to help design and execute a plan.

Outreach

• The library will strengthen existing partnerships and seek new ways to engage town departments, community organizations and individuals to provide innovative ways to increase library use.
• Increase and strengthen mutually beneficial partnerships with departments and community-based organizations.
• Equip staff with the knowledge, skills, and contacts needed to connect residents to basic needs information and resources.
• Amplify awareness of what the library’s resources are, where to find information, and how the library can assist patrons with their needs and interests.
• Continue participating in community events.

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READ THE FULL PLAN